As part of our commitment to the healthcare industry and its players, we like to share the latest news and developments. In March 2011, the Institute for Healthcare Improvement (IHI) held its 12th Annual International Summit on Improving Patient Care in the Office Practice and the Community.
The purpose of the event was to help attendees identify cutting-edge ideas ready for immediate application; find new ways to engage patients, families and communities in redesigning and delivering optimal care; network with colleagues to generate ideas and build supportive relationships; and explore ways to build healthier communities and provide superior care to patients while containing or reducing costs.
The conference was designed for health care professionals working in primary care and community settings, including:
- Physicians, and physician’s assistants
- Nurses and nurse practitioners
- Primary care clinicians
- Specialists with office-based practices
- Behavioral Health professionals
- Medical directors
- Health care administrators and office practice managers
- Health plan leaders
- Government, association, and coalition leaders
- Health policy makers
- Pharmacists
- Quality improvement leaders and staff
- Senior leaders
- Students, faculty, and residents in health professions
- Community leaders who are working to optimize care while maximizing health care resources
Topics that were presented included:
- A Team-Based Approach to Improving Patient Access and Continuity in Academic Practice
- Academic Practices for the New Millennium: The Patient-Centered Medical Home Approach
- Achieving Breakthrough Results: A High-Performance Model for Health Care Organizations
- Advanced Primary Care: Leveraging Technology, Teams, and Payment Models to Provide High Value
- Aligning Patient-Centered Medical Home Standards and Meaningful Use Criteria to Meet the Health Information Technology Incentives
- Ambulatory Patient Safety Priorities: From Process Design to Patient Role
- Breaking Out of the Frantic Bubble: Improving Physician, Staff, and Patient Interaction in Ambulatory Care
- Brief Action Planning for Patient Behavior Change
- Building a Medical Home in a Small Practice: Lessons from Rhode Island’s Multi Payer Initiative
- Building a Portfolio of Projects to Support a Triple Aim Program
- Clinical Integration: Leading the Way to an Accountable Care Organization
- Clinical Performance Measures for Retail Health
- Coaching Independent Practices to Sustain Change
- Coaching Primary Care Practices: How to Be an Effective Agent of Change
- Collaborating for Outcomes: Transforming Relationships Between Nurses and Physicians
- Creating a Culture of Equitable Care and Service
- Developing Physicians’ Commitment to the Transformation of Care
- Electronic Health Records and Meaningful Use Compliance and Reimbursement
- Electronic Health Records: Optimizing the Return on Investment in a New System
- Engaging Physicians to Reduce Clinical Variation: Strategies for Setting Local Standards
- Enlightening Experiences with Shared Medical Appointments
- Forming Teams to Provide High-Quality Patient- and Family-Centered Care
- Implementing a Patient Portal to Improve Practice
- Improving Diabetes Care Through Enhanced Use of Electronic Health Records
- Improving Performance by Integrating Technology into High-Leverage Care Processes
- Improving Transitions and Reducing Avoidable Rehospitalizations
- Integrating Behavioral Health Services into Primary Care: Considerations for the Patient-Centered Medical Home
- Making It Work: Office Staffing for Transformation
- Mental Health Integration: Enhancing Primary Care Capacity to Manage Chronic Conditions at a Lower Cost
- Microsystem Strategy for Redesigning Primary Care at Academic Medical Centers
- Motivational Interviewing for Behavior Change and the Medical Home
- New Skills for Health Care Leaders: From Managing to Coaching
- No More Firefighting: The Training Within Industry Model
- Not Your Father’s Quality Improvement: A Program for Hospital-Based Networks
- Patient Centeredness in the US Department of Veterans Affairs
- Patient Population Management: Tools for Improving Pediatric Care
- Patient Safety Improvement in Primary Care
- Patient Safety in Ambulatory Care: Using Trigger Tools to Quantify and Characterize Adverse Events
- Plain Talk About Physician Culture and Change in Ambulatory Care
- Provider-Delivered Care Management in the Primary Care Practice
- Recognizing Patients as Change Managers to Improve Primary Care Practice
- Redesigning Clinics to Improve Patient Access
- Removing Waits and Delays: Improving Access Throughout Your System
- Safe Transitions from Hospital to Home: An Innovative Approach
- Stimulating Collaborative Improvement with Detailed Comparative Data
- Storytelling: A Powerful Tool for Creating High-Performing Teams
- The 100,000 Homes Campaign: Improving Health and Reducing Costs by Ending Homelessness
- The Doctor-Patient Relationship: Improving Care through Dynamic Communication
- The Proactive Office Encounter: Addressing Both Preventive and Chronic Care Needs
- The Role of Community Health Centers in Raising Literacy Skills of Underserved Populations
- The Role of e-Visits in Improving Ambulatory Care Practice
- The Spread of Transformative Changes Within and Between Multiple Organizations and Nations
- Tools for Building a Medical Neighborhood
- Transforming the Role of Medical Assistants: A Key to an Effective Patient-Centered Medical Home
- Using Clinical Microsystems: Transforming the Practice to Achieve Better Outcomes for Everyone
- Using Lean Analysis to Improve Clinical Flow
- Using the Triple Aim to Address Health Inequity and Support Population Health Improvement
More information about the conference, including videos of the keynote presentations, can be found at www.ihi.org.